Domo is ready, but Salesforce returned a 'FORBIDDEN' error. You can't run more than 500 reports

PearceA
PearceA
in New to Domo

I have a report in SalesForce and I am trying to import it. I am receiving the following error:

 

Domo is ready, but Salesforce returned a 'FORBIDDEN' error. Details: FORBIDDEN : You can't run more than 500 reports synchronously every 60 minutes. Try again later.

 

I doubt that we are hitting a Salesforce limit, has anyone seen this before?

Best Answer

  • PearceA
    PearceA
    Answer ✓

    It seems to have been a temporary issue, as it is now working. Thanks for reaching out. 

Answers

  • Unknown
    Unknown

    Hi all, Can anybody help @PearceA out?  Thanks!

  • Sperry
    Sperry

    Hi @PearceA,
    Thanks for contacting Domo Support. Your case number is: 02585349

     

    This error is directly from SalesForce, they have a 500 limit for reports run synchronous requests per hour and a 1200 for asynchronous requests per hour.

     

    I believe this is for reports run outside of Domo as well.

     

    I can take a look at the dataset, if you want to provide a link. 

     

    Let me know if you have any questions.

     

    Thanks,

    Aaron Sperry

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