Workbench execute error

I installed WB 4.5 successfully and was able to add a new account with my company server name and my access key.

When I go to execute my job I get this message:

[12.22.16 01:27:34] Response status code does not indicate success: 400 (Bad Request).

 

Under Proxy, I have tried all of the configurations: automatically detect, use system proxy and manual proxy. After I enter the information on the configuration, I push "test proxy" and the light turns green. Then I go to execute my job and I get the same error message. 

I am able to connect to my Domo instance via the PowerPoint and Excel plugins with the same proxy settings. 

Why isn't Workbench able to execute? What else should I be doing?

Comments

  • Hi all,

    Can anybody help out @breded?

    Thanks!

  • Cody
    Cody

    domo

    💎

    Hi @breded. I'm on the Workbench team and I'm going to help you get to the bottom of this issue. Can we take this offline while we do some troubleshooting? I'm sending you an email, please check your inbox. ?

     

     

     

     

    * I work for Domo *

  • @Cody,

     

    Can you share the solution here?

     

    Thanks!

  • Cody
    Cody

    domo

    💎

    Hey @breded!

    Sorry we've had a hard time connecting... is this Workbench job still in error? Please send me a private message with your contact details and I'll help you work through it. Alternatively, you can call contact support. You can reach them at the following url https://support.domo.com/ 

    Let me know how I can help!

  • @Cody I am actually having the same issue described here right now with one of my jobs.  It was fine yesterday but started crashing in the afternoon and I haven't been able to get it to run since.

  • Cody
    Cody

    domo

    💎

    Hey @gcruz, I sent you a private message asking for more details. Let me analyze the issue for you, then I'll report back here with the resolution.

This discussion has been closed.