Disable ESC key on the support ticket creation modal

When I create a new support ticket through DOMO UI, the UI shows an ajax modal window.
However, if I accidentally touch an Escape (ESC) key, the modal window is closed, and all fieleds are reset despite I have entered brilliantly detailed explanation!

So, I want DOMO to make the ESC keybind on the modal disabled.

 

This accident happened often when I use the latest MacBook Pro with TouchBar and/or use Japanese Input Method(IME/FEP).

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