Data update issues

Is anybody having dataset update issues?  I had workbench errors this morning and now I can't update my excel files.

Comments

  • Is anyone able to help out with this request?

  • We had some issues with dataflows running last week, but no workbench issues that I'm aware of. We have a mixture of CSVs, Excel files, and ODBC connections and all have run properly.

    Is this still a problem? Call Domo support.

  • Austin
    Austin

    domo

    💎

    Thank you for reaching out to Domo Support regarding our Workbench tool, I'm sorry to hear that you are experiencing issues. We were experiencing some issues with imports on January 5th, and the issue has now been resolved. This can be seen in the link below:

     

    https://status.domo.com/

     

    Please let me know if you are still experiencing workbench errors.

     

    Have you been looking for a 1-stop shop for all your support cases? This email and all updates to this case can be tracked in the Customer Portal at support.domo.com. This portal makes it easy for you to track, update, and create all your support cases!
     
    Austn Webb
    Technical Advisor 2
    Domo Support
  • In the future the best way to reach Domo support is:

     

    http://support.domo.com

     

    Thanks!