Chart Average, Max, Min with Date/Time
I am trying to use a Line Graph to see First Reponse Times. I want to show Shortest, Average, Longest. I have a the main date/time, then used Beast Mode to calculate the minutes from the first reponse date/time and subtract it from the main date/time.
ABS(MINUTE(`FTechStartTime`) - MINUTE(`ChatTime`))
I noticed most of it wroks but when a time goes into a new hour, it adds 50+ mins
Start Time: 17 Apr 2019 15:59:00 PM
First Reponse Time: 17 Apr 2019 16:02:00 PM
Results = 57
Not sure how to get the right calculation for this