deactivation of dataset

i received an error from DOMO saying that the connector has been deacticvated . wanted to know the reason behind it. also in past 30 days the dataset hasnt been able to update automatically and i am getting an error saying that request timed out.

what is to be done in such cases ?Β 

Comments

  • Can you let us know what connector you're talking about?

  • I'm having the exact issue with the instagram quickstart app.Β  I tried to manually update the dataset w/o any luck.Β  In the data set history, the following is posted: "Domo is ready, but Instagram reported an error: The access_token provided is invalid."Β Β 

    Β 

    Any ideas how to resolve?Β  Thanks!