Line breaks and special characters are being added to a webform

moneyshot
moneyshot The Valley ⚪️

We use a webform for our Sales roster. We have had an intermittent issue with line breaks and special characters being added to the rep's names which causes quite a few issues.

The very first sales rep on the roster is getting a line break added to her name. There's another sales rep getting multiple line breaks and special characters added to their's. (See screenshots, names were changed)

I've deleted both their names, saved it, let it sit for a while, then typed them in manually back into the form. Still happened.

I've downloaded the roster into Excel as a CSV, ran a =(CLEAN) over the whole thing, pasted it back in, still happens.

I am at a loss for how to fix. Any help would be appreciated, thank you!



Best Answer

  • GrantSmith
    GrantSmith Indiana 🔴
    Accepted Answer

    Sounds like a bug. I’d reach out to support to log it and see what they have to say about the issue

Answers

  • moneyshot
    moneyshot The Valley ⚪️

    Agreed. Figured I'd check here first to see if I was missing anything obvious. Thanks Grant!