Data Recovery Policy

How is our data protected as users of Domo? In the event that our data in Domo/Amazon has a catastrophic failure, what is the policy?  Can someone point me to documentation please?

Best Answer

  • DaniBoy
    DaniBoy

    domo

    💎

    Answer ✓

    @canioacaputo,

     

    Please have a look at the following post in the Dojo.

     

    In addition, the key documents that may pertain to your question that you should review are Domo's 

     

    Thanks!

    Dani

    Dani aka "Mr.Dojo"

    Dojo Admin
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Answers

  • I don't see where it discusses how the data is protected in detail? or the recovery process?  Do we have anything that talks about that?  The service Agreement talks about Service Availability, but it's vague in the backup process

     

    I don't walk away from that document saying I know that Domo does xyz with Amazon and xyz happens within in x days

  • Let me ask internally and see what else we can share in this regard.

     

    Thanks!

    Dani

    Dani aka "Mr.Dojo"

    Dojo Admin
    **Say "Thanks" by clicking the "heart" in the post that helped you.
    **Please mark the post that solves your problem by clicking on "Accept as Solution"
    **You can update your Dojo Community name and avatar by clicking on your avatar then the "My Profile" button.