403 Forbidden Access Error

vnk0929

I have privlege access to my company's domo account but not able to create any jobs in workbench 4 to upload the data. I am getting 403 forbidden access error. Please help to resolve this issue.

 

[Deleted User]

This issue was resolved by working with Domo Support:

 

• Domo Support - Create a new API Token in customer's instance. Send API Token to the user needing workbench access.
• Customer - Replace existing API Key in Workbench and save new account setting.

I work for Domo.

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kshah008

Hi all,

 

Can anybody help @vnk0929 with the error they are receiving? 

andrewnemrow

There are a number of reasons this could be happening, and we need more information about what exactly you are trying to do in Workbench. Please send an email to [email protected] containing a larger screenshot of the error as well as details about the steps taken to reproduce it.

Thank you,
Andrew N.
Domo Support

kshah008

@vnk0929, tagging you in case you haven't seen andrewnemrow's reply.