Tagging Domo Support in a card
I heard at Domopalooza that you can tag Domo Support in a card and ask for help. I tagged them, but haven't seen any update from them. How long does it normally take to get support?
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You can reach out to Domo support a few ways in Buzz.
You can just @ mention them in a card and ask a certain question, like you would any Domo user. Turnaround seems to be slowest this way. Days maybe.
You can open a chat with just you and them and do the same thing.
You can create a support ticket automatically by typing "/support". You'll see a small help popup in the thread as you type. This method seems to have faster response times. Same day usually.
Aaron
MajorDomo @ Merit Medical
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