A card displays the message "preview could not be loaded, please try again".
I assume it is an issue with the dataset, since we started having issues shortly after a data update from workbench.
Does anyone know how to troubleshoot such a generalized error message?
Best Answer
-
Hi,
Look for missing fields, divisons by zero, Field names changes. Normaly the card editor gives you some ints or you can remove fields from the card one by one and isolate where the problem is.
Hope this helps.
Ricardo Granada
**If the post solves your problem, mark it by clicking on "Accept as Solution"
**You can say "Thank you" by clicking the thumbs up in the post that helped you.0
Answers
-
I think there were some missing fields (even though I couldn't see them). The export showed the column names correctly, but a couple of the columns were showing blank values on records I recall previously having values.
We ended up building a new dataset with workbench and connected that to the related data flows.
Things are now working as expected.
1
Categories
- 10.7K All Categories
- 1 APAC User Group
- 12 Welcome
- 36 Domo News
- 9.6K Using Domo
- 1.9K Dataflows
- 2.4K Card Building
- 2.2K Ideas Exchange
- 1.2K Connectors
- 339 Workbench
- 252 Domo Best Practices
- 11 Domo Certification
- 461 Domo Developer
- 47 Domo Everywhere
- 101 Apps
- 705 New to Domo
- 84 Dojo
- Domopalooza
- 1.1K 日本支部
- 4 道場-日本支部へようこそ
- 23 お知らせ
- 63 Kowaza
- 297 仲間に相談
- 649 ひらめき共有