Unable to edit a schedule report

Godiepi
🟣
in New to Domo
I have not been able to edit schedule reports. for example : adding a new user to receive the reports or changing the time it runs. as soon as I hit "Schedule" , Domo does not take the changes and returns an error "Problem while scheduling X report".
Is anybody else experiencing the same issue ? I have opened a case in customer support but it has been more than 4 days without a word from support.
Thanks
Domo Arigato!
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Best Answer
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Thanks guys and sorry to hear about this.
@Dark_Knight Can you have your team look in to this?
I will send a PM to get your case numbers.
Regards,
Dani aka "Mr.Dojo"
Dojo Admin
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Answers
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I get errors when saving certain card(s) which gives my a similar error saying it can't be saved and to contact customer support if it persists. I created mine on 8/16 but haven't heard anything
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This has been resolved by Domo support.Domo Arigato!
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Dani aka "Mr.Dojo"
Dojo Admin
**Say "Thanks" by clicking the "heart" in the post that helped you.
**Please mark the post that solves your problem by clicking on "Accept as Solution"
**You can update your Dojo Community name and avatar by clicking on your avatar then the "My Profile" button.0 -
It was a bug and the development team took care of it. It was not allowing to save the changes made to schedule reports. Now it does.Domo Arigato!
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