"Card unable to load" in scheduled reporting / design dashboards
When using design dashboards with multiple cards on one dashboard in concert with scheduled reporting, we frequently find that one of more cards does not render in the email. Rather, it just displays an error message that says “Card unable to load”. When viewing the dashboard, the actual card does not have an issue, it is only during the scheduled send.
Obviously, this nullifies most of the benefit of scheduled reporting; now I need to go back in and resend this dashboard that was scheduled to be sent overnight.
It would be great if the scheduled report tested this condition for each card on the dashboard before sending and then retried a few times if any of the cards were in this state.
Short of that, curious to know if others are experiencing this and if you were able to resolve it somehow. Thanks all!
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