Campaign Manager update but don't load data

Alexandre
Alexandre ⚪️
in Connectors

Hi,

 

I have a couple of Campaign manager connectors and since March 25th, they update normally on the schedule like they use to do, but not data is loaded. I checked on campaign manager, and everything is ok.

Does anyone know what is wrong?

 

Thanks,

 

2020-03-30_09h13_10.png

 

2020-03-30_09h17_51.png

Comments

  • user090374
    user090374

    domo

    💎

    Hi @Alexandre,

     

    I recommend creating new Campaign Manager datasets to test whether the issue persists or gives you any different logging information. If you're able to replicate the issue in the new dataset, I recommend reaching out with the new dataset information to Domo Support to look into, as this likely will need to be resolved by them. Here is the Domo Support documentation on the Domo Campaigns app for your personal reference: https://knowledge.domo.com/The_Appstore/Available_Apps/Domo_Campaigns_App

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