Domo Certification Issue with payment and access

AvinashK

Hi @DaniBoy 

 

I tried purchasing the Domo Professional Exam - Level 1 but the payment didnt go through due to netwrok issues. Now I am unable to purchase it again as there is no option to purchase it. Is there any solution to this?

 

 

Neeti

Hi  @AvinashK,

 

I am not sure on this, but did you try next time with some other email ID? This is because, I logged in to DOMO using mail id. I believe you should try again with some new email id if you cant retry with previous mail id.

 

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Regards,

Neeti

AvinashK

I tried with my personal ID. But it didnt work. Domo is accepting only organizational IDs.

Neeti

@AvinashK ,

 

Try clearing cache and do it again?

 

Regards,

Neeti

AvinashK

Hi @Neeti :

 

Tried cache clearin, used a different browser but still the same result. 

 

@DaniBoy : Any solutions/suggestions for this issue ?

DaniBoy

@AvinashK  I will bring this to the attention of one of my colleagues @Trumpetbob42 

 

Thanks!

AvinashK

Hi @Trumpetbob42,

 

Any luck on this issue ?

Trumpetbob42

Let me find someone who will know to answer it. Looking into it.

user11514

Avinash,

 

Sorry about the system error. Your exam status has been reset and should now be available for purchase,

 

Best,

 

Domo University