Send Now reports not displaying cards

User_32489
User_32489 ⚪️
edited February 2021 in Apps

Lately getting reports through the "Send Now" option in DOMO results in emails where cards do not display any data at all like in the image below.


We've noticed this is somehow related to applying filters on the dashboard before sending it.

😪

Comments

  • jaeW_at_Onyx
    jaeW_at_Onyx Budapest / Portland, OR 🔴

    @User_32489 , hey,

    Just FYI with Dojo's new system it's much more difficult to AT_mention people so they get notified. If you change your profile name it makes sure you get repsonses quickly.


    Anyway, this looks like a bug (which you should raise to [email protected])

    But, have you confirmed that if you apply filters there's still valid data in the card when you look at it in Domo? Are you confident that there are no PDP or sharing issues that may be causing the problem?

    Jae Wilson
    Check out my 🎥 Domo Training YouTube Channel 👨‍💻

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  • Thanks I will reach support as this is for Mastercard. Yep pretty sure there sure be data displayed. thx @jaeW_at_Onyx