Topics vs Questions vs Idea: Which one do I choose?
There are three discussion type options on the Community: Topics, Questions, and Ideas. When you make a post on the community, make sure you are choosing the right discussion type. Click the dropdown on the right-hand side of the orange "New Topic" button to choose the proper discussion type you'd like to start.
The Dojo's user generated content is organized into topics. Replies or follow-ups to those topics are called comments. These topics are generally used for information, discussion, and advice based forums. If you are expecting a specific answer to your topic, you should be using the Q&A type below.
Users receive points for positive reactions on their posts: likes, awesomes, and an admin promotion.
When a user asks a question, other community members are invited to answer that question. For each response you receive to your question, the user will be prompted to either accept or reject the correct answer that is given. One the accepted answer has been marked by the user that initially asked the question, the best answer will be pinned to the top of the discussion so folks can find it easily. Posts that have been correctly answered will have an "accepted answer" tag appear next to the discussion.
Users collect points as they answer questions, and even MORE points if their answer was the accepted solution!
An Idea is a discussion type that can be voted on by other users. The Ideas Exchange is the only place in the community that you can post ideas in. Ideas will have a status that indicates the plan and decision for the idea made by Domo's Product team.
Users will receive a point for each upvote on their idea.
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