Scheduled Reporting

Mike_Shrift
Mike_Shrift ⚪️
in Use Cases & Best Practices

I have a few scheduled reports that are set to go to 3rd party partners once a week. For some reason, none of them have been receiving the reporting...


Unfortunately, the Domo everywhere public sharing option is not enabled either.


Curious if anyone has a solution for this?

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Answers

  • MarkSnodgrass
    MarkSnodgrass Portland, Oregon 🥷

    By default, scheduled reports have a start and end date. I would check to see if the end date has passed, which would be why they no longer receive it. If that isn't the case, I would add yourself to the scheduled report and see if you get it as well as an e-mail address of a non-Domo user (like a personal e-mail address) and see if it gets to that address. If that isn't successful, then it seems like their spam filter may be causing the issue.

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