MySQL Protocol Version Error
I'm trying to connect to a MySQL Account. When I enter in my credentials and CA Cert I get the error
"Failed to authenticate. Verify the credentials and try again. Error setting up SQL connection. Could not connect to: Received fatal alert: protocol_version"
I've verified the user is using TSL v 1.2. I'm also able to connect via MySQL Workbench, PHPStorm, DBeaver, etc and all of those clients work without issue.
I've also ensured that all of DOMO's IPs have been whitelisted.
What do I need to do here to connect?
Answers
-
The first thing to check would be to see if your company's firewall is allowing Domo to connect. There are a list of IP Addresses that need to be whitelisted. You can find the list here:
I would verify that these addresses are allowed and then go from there.
**Make sure toany users posts that helped you.
**Please mark as accepted the ones who solved your issue.0 -
Yes, I went back and verified that all of DOMO's IP's have been whitelisted for this server.
0
Categories
- 10.8K All Categories
- 3 Private Company Board
- 1 APAC User Group
- 12 Welcome
- 39 Domo News
- 9.7K Using Domo
- 1.9K Dataflows
- 2.5K Card Building
- 2.2K Ideas Exchange
- 1.2K Connectors
- 343 Workbench
- 260 Domo Best Practices
- 11 Domo Certification
- 464 Domo Developer
- 50 Domo Everywhere
- 105 Apps
- 714 New to Domo
- 85 Dojo
- Domopalooza
- 1.1K 日本支部
- 4 道場-日本支部へようこそ
- 26 お知らせ
- 64 Kowaza
- 299 仲間に相談
- 653 ひらめき共有