Workbench Weird Issues

imelendez

Hello community,

Has anyone encountered the inability to restart/stop the Domo workbench service? Even via command line as administrator on a Windows 2019 Server?

Everytime I run the command or try to stop/restart via the GUI in task bar I get a message saying I cannot do it.

I checked the workbench logs today and saw this:

[ERROR] [5280:16] 2022-03-28 03:59:25,327 - Could not query job from the server.

System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (Unauthorized).

  at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

  at DomoApi.DomoClient.HandleErrorStatusCode(HttpResponseMessage response) in C:\jenkins\workspace\WorkbenchBuild_release-fall-2021\DomoApi\DomoApi\DomoClient.cs:line 767

  at DomoApi.DomoClient.EnsureSuccessStatusCode(HttpResponseMessage response) in C:\jenkins\workspace\WorkbenchBuild_release-fall-2021\DomoApi\DomoApi\DomoClient.cs:line 380

  at DomoApi.DomoClient.<SendRequest>d__138.MoveNext() in C:\jenkins\workspace\WorkbenchBuild_release-fall-2021\DomoApi\DomoApi\DomoClient.cs:line 749

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at DomoApi.DomoClient.<PutAsync>d__130.MoveNext() in C:\jenkins\workspace\WorkbenchBuild_release-fall-2021\DomoApi\DomoApi\DomoClient.cs:line 622

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at DomoApi.Manager.AgentsManager.<SetJobNextRun>d__57.MoveNext() in C:\jenkins\workspace\WorkbenchBuild_release-fall-2021\DomoApi\DomoApi\Manager\AgentsManager.cs:line 736

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at WorkbenchSDK.Configuration.WorkbenchJob.<UpdateNextRun>d__70.MoveNext() in C:\jenkins\workspace\WorkbenchBuild_release-fall-2021\WorkbenchSDK\Configuration\WorkbenchJob.cs:line 638

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at Workbench.Service.WorkbenchService.<UpdateJobNextRun>d__101.MoveNext() in C:\jenkins\workspace\WorkbenchBuild_release-fall-2021\Workbench.Service\WorkbenchService.cs:line 2098

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at Workbench.Service.WorkbenchService.<DomoJobWorkItemCompleted>d__66.MoveNext() in C:\jenkins\workspace\WorkbenchBuild_release-fall-2021\Workbench.Service\WorkbenchService.cs:line 997

GrantSmith

I've had some issues where I attempt to stop the service and it'll say it's unable to be stopped but actually stopped the service. Typically I need to reboot the server to fix the issue properly though.

imelendez

Boo. Yeah I had to reboot the service like 5 times and also kill the service via command prompt in order to get it to work again. So odd.

GrantSmith

I'd recommend logging a ticket with support and raising the issue with them so they have better visibility into the frustration it's causing to help encourage them to see if they can fix it in the future.