Workbench Data Sync Folders won't stay deleted

Banff_BIAnalyst
Banff_BIAnalyst ⚪️
in Workbench

As I was first connecting files using Domo Workbench I added a number of folders to Data Sync. I now wish to remove these folders as I there are many files in them that I do not need or want syncing with Domo. I can not delete the folders themselves as the files are used by many people in my organization.

I have gone through the steps of turning off sync, deleting the folder and the Jobs, but they keep coming back. Am I missing a step? is it because they are OneDrive folders syncing from my organization's Sharepoint?

Screenshot of how I have been attempting to delete the jobs:

image.png


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Answers

  • mhouston
    mhouston 🟢

    @Banff_BIAnalyst you will probably need to put in a ticket with Domo Support. I had this same issue a while ago, and if I remember correctly, they had to modify something in the registry. They also told me that the workbench sync was not developed to work with synced OneDrive folders.

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