Unable to login through domo login cmd

user05552
user05552
in New to Domo

I am learning the dev studio for DOMO and I am unable to login even though I have cross checked that my password and ID is correct.

$ domo login
[?] Domo instance e.g. company.domo.com XXXX-du.domo.com
[?] user email: [email protected]
[?] Domo password: ***********
[?] Domo password: *********
X Login unsuccessful
Authentication failed, please try logging in again.

 

Is there any chance that there is some other reason for me being unable to log in? 

 

Thank you

Best Answer

  • user05552
    user05552
    Answer ✓

    I got my problem solved internally. I used the admin login details to login.

    Thanks for your response anyways.

Answers

  • DaniBoy
    DaniBoy

    domo

    💎

    Is there an Admin that can reset your password for you on your end?

     

     

    Dani aka "Mr.Dojo"

    Dojo Admin
    **Say "Thanks" by clicking the "heart" in the post that helped you.
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  • user05552
    user05552

    We are using Domo at a corporate level here and we use single sign on authentication. The Domo instance is owned by another department of the company. 

    Is there any other way of solving this problem?

  • DaniBoy
    DaniBoy

    domo

    💎

    There may be several things going here.

     

    I would begin with your local admin. If they can not resolve it please contact Domo Support for help in this case.

     

    Thanks and keep me posted!

    Dani aka "Mr.Dojo"

    Dojo Admin
    **Say "Thanks" by clicking the "heart" in the post that helped you.
    **Please mark the post that solves your problem by clicking on "Accept as Solution"
    **You can update your Dojo Community name and avatar by clicking on your avatar then the "My Profile" button.

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