DOMO mobile on android

NANA00
NANA00
in New to Domo

Hi,

 

I am new to DOMO and appologies for posting basic questions. Just want to test some cards I have developed on my mobile. But Mobile version I downloaded doesnt let me login using my normal DOMO credetial and keep prompting saying my credentials are wrong. 

 

Anyone has any idea whats happening...should be something I am doing silly here..:-)

 

Thanks for advice in advance. 

Comments

  • DaniBoy
    DaniBoy

    domo

    💎

    Your login credentials should be the same for desktop and mobile.

     

    Can you share a screen shot of the error you are seeing? Did you download the latest version of the Android App?

     

    CC: @codysmith

     

    Thanks!

     

    Dani aka "Mr.Dojo"

    Dojo Admin
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  • codysmith
    codysmith

    domo

    💎

    @NANA00 Thanks for reaching out. We'd definitely like to help troublshoot this issue for you. I'm the Product Manager over our Android team. Can you send an email with any description or screenshots you have of the issue to us at [email protected]? This is an email our Android team monitors and will help us with the information we need to see what's going on.

     

    Thanks!

     

    Cody

  • DaniBoy
    DaniBoy

    domo

    💎

    Thanks @codysmith!

    Dani aka "Mr.Dojo"

    Dojo Admin
    **Say "Thanks" by clicking the "heart" in the post that helped you.
    **Please mark the post that solves your problem by clicking on "Accept as Solution"
    **You can update your Dojo Community name and avatar by clicking on your avatar then the "My Profile" button.

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