Domo Certification Issue with payment and access

AvinashK
AvinashK ⚪️
in Domo Certification

Hi @DaniBoy 

 

I tried purchasing the Domo Professional Exam - Level 1 but the payment didnt go through due to netwrok issues. Now I am unable to purchase it again as there is no option to purchase it. Is there any solution to this?

 

 

Comments

  • Neeti
    Neeti 🟡

    Hi  @AvinashK,

     

    I am not sure on this, but did you try next time with some other email ID? This is because, I logged in to DOMO using mail id. I believe you should try again with some new email id if you cant retry with previous mail id.

     

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    Regards,

    Neeti

  • AvinashK
    AvinashK ⚪️

    I tried with my personal ID. But it didnt work. Domo is accepting only organizational IDs.

  • Neeti
    Neeti 🟡

    @AvinashK ,

     

    Try clearing cache and do it again?

     

    Regards,

    Neeti

  • AvinashK
    AvinashK ⚪️

    Hi @Neeti :

     

    Tried cache clearin, used a different browser but still the same result. 

     

    @DaniBoy : Any solutions/suggestions for this issue ?

  • DaniBoy
    DaniBoy

    domo

    💎

    @AvinashK  I will bring this to the attention of one of my colleagues @Trumpetbob42 

     

    Thanks!

    Dani aka "Mr.Dojo"

    Dojo Admin
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  • AvinashK
    AvinashK ⚪️

    Hi @Trumpetbob42,

     

    Any luck on this issue ?

  • Trumpetbob42
    Trumpetbob42 🟡

    Let me find someone who will know to answer it. Looking into it.

  • user11514
    user11514

    Avinash,

     

    Sorry about the system error. Your exam status has been reset and should now be available for purchase,

     

    Best,

     

    Domo University

This discussion has been closed.

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