Domo is ready, but Instagram reported an error: This endpoint has been retired

DP_DynamicData
DP_DynamicData ⚪️
in Connectors

Instagram connector stopped working

 

I have a Instagram dataset connected into a recursive dataflow it runs multiple times a day and appends each row. Today the connection stopped working with the following error code

 

"Domo is ready, but Instagram reported an error: This endpoint has been retired"

 

I am using both reports:

  • User's Recent media 
  • User's information 

Comments

  • jaeW_at_Onyx
    jaeW_at_Onyx Budapest / Portland, OR 🟤

    oh.  this was reported by another Dojo user as well,  send an email to [email protected]

    Jae Wilson
    Check out my 🎥 Domo Training YouTube Channel 👨‍💻

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  • GrantSmith
    GrantSmith Indiana 🥷

    @DP_DynamicData 

    Facebook / Instagram recently redid some of their security / authentication with the API. They disabled their legacy API on June 29th, 2020. (See https://www.instagram.com/developer/). Likely Domo was using the old API and thus no longer works. You'll need to reach out to your CSM or Domo Support ([email protected]) and raise this with them to get the Instagram connector working again with their new APIs.

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